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Terms and Conditions for WaChatR

Last Updated: December 15, 2025

1. Acceptance of Terms

By accessing or using WaChatR ("Service") at https://app.wachatr.com, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Description of Service

WaChatR provides a unified communication platform that enables businesses to manage customer conversations across multiple channels including WhatsApp, Facebook Messenger, and Instagram Direct Messages. Our features include:

  • Multi-channel messaging inbox
  • Automated responses and chatbots
  • Team collaboration tools
  • Customer relationship management
  • Analytics and reporting

3. Account Registration

To use our Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be at least 18 years old
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose
  • Send spam, unsolicited messages, or any content that violates platform policies
  • Violate Meta (Facebook, Instagram, WhatsApp) platform policies and terms
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Upload malicious code or content
  • Impersonate others or provide false information

5. Payment and Subscriptions

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with 30 days notice
  • Failure to pay may result in service suspension

6. Third-Party Integrations

Our Service integrates with third-party platforms (Meta, Stripe, etc.). Your use of these integrations is subject to their respective terms of service. We are not responsible for third-party services.

7. Intellectual Property

All content, features, and functionality of the Service are owned by WaChatR and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

8. User Content

You retain ownership of content you create or upload. By using our Service, you grant us a license to process and transmit your content as necessary to provide the Service.

9. Disclaimer of Warranties

The Service is provided "AS IS" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

10. Limitation of Liability

To the maximum extent permitted by law, WaChatR shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold WaChatR harmless from any claims arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may cancel your account at any time through your account settings.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by applicable laws. Any disputes shall be resolved through appropriate legal channels.

15. Contact Information

For questions about these Terms, please contact us at:

  • Email: support@wachatr.com
  • Website: https://app.wachatr.com

By using WaChatR, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.