Built for Businesses That
Rely on Conversations
If your business gets leads on WhatsApp, Instagram, Facebook, or your website — and struggles with follow-ups, missed messages, or scattered tools — Wachatr fits naturally into your operations.
🛒
E-commerce Brands
Common Problems:
- Missed WhatsApp orders & inquiries
- Customers asking repeatedly about order status
- No structured follow-ups after purchase
- Instagram + WhatsApp messages scattered
How Wachatr Helps:
- WhatsApp Inbox: Handle order queries, COD confirmations, support chats
- Journeys: Track customers as New Lead → Ordered → Delivered → Repeat
- Reminders: Follow up on abandoned or pending orders
- Flowmaker: Automate FAQs (price, delivery, returns)
Result: Faster conversions, fewer missed sales, better retention.
🎓
Coaching, Courses & Consultants
Common Problems:
- Leads come in but don't convert
- Manual follow-ups consume too much time
- No structure for lead stages
- Missed calls & reminders
How Wachatr Helps:
- Widget: Website visitors become WhatsApp leads
- Journeys: New Lead → Interested → Call Booked → Enrolled
- Reminders: Auto reminders for calls & sessions
- Translate Chat: Handle regional-language leads
Result: Higher lead conversion with less manual effort.
✂️
Service Businesses
Salons, Clinics, Repair Services, Consultants
Common Problems:
- Missed appointments
- No-shows
- Repetitive customer questions
- Manual scheduling reminders
How Wachatr Helps:
- WhatsApp Inbox: Bookings and service inquiries
- Journeys: New Inquiry → Booked → Completed → Follow-up
- Reminders: WhatsApp reminders before appointments
- SMS: Backup alerts if WhatsApp fails
Result: Fewer no-shows, smoother daily operations.
🎨
Agencies
Marketing, Digital, Creative
Common Problems:
- Too many client conversations
- Missed messages across channels
- No visibility into client status
- Manual coordination between team members
How Wachatr Helps:
- Meta Inbox: Handle WhatsApp, Instagram & Facebook together
- Journeys: Track each client's project stage
- Agents: Assign chats to team members
- Automations: Sync data with internal systems
Result: Organized client handling, improved service quality.
🏪
Local & Offline Businesses
Common Problems:
- WhatsApp is main communication channel
- No system to track inquiries
- Forgetting to follow up
- Language barriers with customers
How Wachatr Helps:
- WhatsApp Inbox: Central inbox for all customer chats
- Journeys: Track inquiry status manually
- Translate Chat: Communicate in customer's language
- Reminders: Follow-up messages sent automatically
Result: Better customer handling without complexity.