WACHATR ANSWERS
A clear starting point.
The essentials about your workspace, the plans and what to prepare before customer-facing automation goes live.
Is the AI Operator available to every account?
No. AI Operator access remains restricted beta. Choosing a plan does not grant beta access or activate a live AI agent. Contact the Wachatr team to discuss current availability before relying on it in your workflow.
Where can I find support and account policies?
Use the Contact page or email support@wachatr.com for setup, billing or account enquiries. The website also includes Privacy Policy, Terms of Service, Refund Policy and Disclaimer pages. No response-time guarantee is stated.
What makes Wachatr a Business OS?
Wachatr connects the customer processes your team handles every day: enquiries, contacts, conversations, journey stages, follow-ups, campaigns, bookings and reminders. Communication channels are part of that workspace; your team’s customer operations are the focus.
Do reminders support email and SMS too?
Yes. Appointment reminders can have independently enabled WhatsApp, email and SMS channels. You need the corresponding provider setup, contact details and suitable message configuration. Channels use separate dispatch paths, so delivery times can differ.
Which plan includes Flowmaker?
Scale includes the Flowmaker visual workflow builder. Premium focuses on connected lead sources, commerce integrations, multi-channel journeys and campaigns. Choose the plan that supports the workflow you need.
Are channel costs included in the plan?
Your Wachatr subscription is separate from WhatsApp message charges set by Meta, and charges from your email and SMS providers. GST applies to the subscription. Optional add-ons and AI usage may involve additional charges.
Will a new enquiry automatically become a booking?
Your process should help the customer agree to a date and time before a reservation is created. A lead form enquiry is not a confirmed appointment. Journeys and booking reminders are configured separately around that agreed process.
Does everything go live as soon as I sign up?
Your team, plan entitlements, channel connections, templates and workflows need configuration. WhatsApp templates may require Meta approval. Create your workspace, connect your providers and test your setup before starting customer-facing automation.
How much does Wachatr cost?
Starter costs ₹2,099/month, Premium ₹3,599/month and Scale ₹6,099/month, before 18% GST. Meta Inbox is optional at ₹1,500/month before GST. WhatsApp, email, SMS and applicable AI/provider charges are separate.
How do I start using Wachatr?
Create an account, choose and activate the right plan, connect your channels and configure your team and workflows. Signing up does not connect providers or send customer messages automatically.
LET’S BUILD YOUR NEXT CHAPTER
Your business deserves
a connected workday.
Create a workspace for your business. Bring your team, channels and customer processes together, one step at a time.
Make it your workspace.
Create your account, choose your plan and configure the tools your business needs.
Create my account Channel connections and workflow setup are required before customer-facing automation goes live.Questions before you start? Contact us ↗