EXPLORE THE BUSINESS OS
Wachatr connects the customer, the conversation and what your team does next. Choose the tools that support your process.
LESS CHASING. MORE CLARITY.
Busy teams don’t need another disconnected tool. They need the customer, the conversation and the next action to stay together.
Give your team customer context, labels, quick replies and clear ownership. Keep everyday communication organised as the business grows.
Organise customers into journey stages and connect the right messages to each step. Use WhatsApp, email and SMS where your plan and setup support them.
Let customers choose a suitable time, manage reservations and configure confirmation and reminder messages across WhatsApp, email and SMS.
Bring in Meta leads and connect commerce tools on Premium. Add visual Flowmaker workflows on Scale. Keep people in charge of the customer relationship.
Channel connections, approved templates and the right plan are required. Meta Inbox is an optional add-on.
CHOOSE THE RIGHT CAPABILITIES
Journeys organise the customer process into stages and configured follow-up actions. Reminders support reservations and appointments. Flowmaker on Scale builds visual conversation and workflow steps.
Premium adds connected lead sources, commerce tools and multi-channel journeys. Meta Inbox is an optional add-on for Instagram and Facebook messaging. Provider connections and permissions are required.
Compare the plans ↗YOUR EVERYDAY WORK
Organise contacts, labels and conversation ownership so enquiries have a clear next step. Use quick replies for recurring questions while keeping a person responsible for the response.
Configure WhatsApp campaigns using suitable approved templates. Premium adds email and SMS campaigns. Respect customer consent, channel rules and opt-outs.
Arrange stages around your own customer process and configure actions deliberately. A stage is useful only when the right action, timing and exit conditions are prepared.
Create booking sources, organise available times and manage reservations. Configure confirmation and before-appointment reminders for WhatsApp, email and SMS independently.
Premium includes supported Meta Lead Ads, Google Sheets, Shopify and WooCommerce integrations. Connected accounts, permissions and configuration are required; a plan alone does not connect them.
Scale includes Flowmaker for configured conversation and workflow steps. Prepare and test each flow before launch. AI Operator access remains restricted beta and is not general availability.
WhatsApp, email and SMS each have provider requirements. Appointment reminders use separate channel dispatch paths; enabling three channels does not guarantee simultaneous or successful delivery.
For WhatsApp, connect the required business account and prepare suitable templates. Outside the customer service window, eligible approved templates are required. Approval, category, delivery and message charges are controlled by Meta.
LET’S BUILD YOUR NEXT CHAPTER
Create a workspace for your business. Bring your team, channels and customer processes together, one step at a time.
Create your account, choose your plan and configure the tools your business needs.
Create my account Channel connections and workflow setup are required before customer-facing automation goes live.Questions before you start? Contact us ↗